Privacy Policy

Privacy Policy

This Privacy Policy explains how Stay Limitless LLC (“we,” “us,” “our,” or “the site”) collects, uses, and shares your personal information when you interact with Volures (the “Services”). This includes visiting or using our website, making purchases, or communicating with us. In this Privacy Policy, “you” and “your” refer to users of the Services, including customers, visitors, or any individuals whose data is collected.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Services.

Updates to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, legal obligations, or operational needs. Updates will be posted on this page with the relevant “Last updated” date.

Information We Collect

Information You Provide Directly
When using the Services, we may collect the following information directly from you:

• Contact information: Name, address, phone number, and email

• Order details: Billing address, shipping address, payment confirmation, and purchase information

• Account details: Username, password, and security questions

• Shopping activity: Viewed items, items added to the basket or saved to the wishlist

• Customer support communication: Information shared during interactions with our support team

Some features of our Services require this information. Refusing to provide it may limit access to certain functionalities.

Information We Collect Automatically
We automatically collect certain information about how you interact with the Services, including:

• Usage data: Device type, browser information, IP address, and network connection

• Cookies: Details about your activity on the site, such as preferences and browsing behaviour

How We Use Your Personal Information
We collect and use personal information to:

• Provide the Services, such as processing payments, fulfilling orders, managing accounts, and handling returns or exchanges

• Communicate with you about your account, purchases, or support requests

• Improve marketing and advertising by personalising messages and recommendations

• Ensure security and prevent fraudulent activity

• Comply with legal obligations and enforce our terms of use

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, including saving preferences, analysing usage data, and supporting website functionality. For more information on how cookies are used with Shopify, please refer to the Shopify Cookie Policy.

You may control or block cookies via your browser settings; however, this may affect your experience and limit access to certain features.

Sharing Your Personal Information

We may share your personal information with third parties in the following situations:

• Service providers: For payment processing, order management, shipping, and data analysis

• Business partners: For joint marketing or promotional efforts

• Legal obligations: To comply with applicable laws, subpoenas, or to enforce our terms of use

• Business transfers: In the event of a merger, acquisition, or corporate restructuring

User-Generated Content
If you post reviews or other user-generated content in public areas of the Services, such content will be visible to others. We are not responsible for the privacy or security of any information you choose to share publicly.

Third-Party Links
Our site may contain links to external websites. These are not governed by this Privacy Policy, and we are not responsible for their data practices. Please review their privacy policies before sharing any information.

Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us to request removal.

Your Rights
Depending on your location, you may have the right to:

• Access or request a copy of your data

• Correct or update inaccurate information

• Request deletion of your personal data

• Restrict or object to certain types of processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below. We may require identity verification before processing your request.

Security and Data Retention
We use appropriate security measures to protect your information, though no system is entirely secure. We retain information only as long as necessary for operational, legal, or contractual purposes.

International Data Transfers
Your information may be transferred to and processed outside your country of residence, including in the United States. For international data transfers, we rely on approved safeguards such as the EU Standard Contractual Clauses.

Complaints
If you have concerns about how we handle your data, please contact us using the details below. If unresolved, you may have the right to lodge a complaint with your local data protection authority.

Contact Us
For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@volures.com